in El Paso, Texas is a For-Profit hospice care facility first certified to accept Medicare payments on May 9, 2018. Extensive health outcomes, ratings, and more are accessible on their profile below.
Patient Ratings Please rate how you felt your loved or yourself have been treated at Hospice Del Norte Llc below to help others make a more informed decision. Thank you.
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Address:
Hospice Del Norte Llc 4242 Hondo Pass Dr Ste 101 El Paso, TX 79904 [El Paso county]
Phone Number:
(915) 808-4000
Ownership Type:
For-Profit
Medicare Certified on:
May 9, 2018
Caretaker Survey
The opinions below are from people who looked after the patient before they moved to hospice care. We use a scale from 0 to 100 to measure these opinions. If half of the people agree on something, the score would be 50%, and it works the same way for other percentages.
The hospice team did |not| provide the right amount of emotional and spiritual support
21%
The hospice team provided the right amount of emotional and spiritual support
79%
Caregivers rated the hospice agency a 6 or lower
12%
Caregivers rated the hospice agency a 7 or 8
26%
Caregivers rated the hospice agency a 9 or 10
62%
NO, they would probably not or definitely not recommend the hospice
15%
YES, they would probably recommend the hospice
23%
YES, they would definitely recommend the hospice
62%
The hospice team sometimes or never treated the patient with respect
11%
The hospice team usually treated the patient with respect
10%
The hospice team always treated the patient with respect
79%
The patient sometimes or never got the help they needed for pain and symptoms
10%
The patient usually got the help they needed for pain and symptoms
14%
The patient always got the help they needed for pain and symptoms
76%
The hospice team sometimes or never communicated well
12%
The hospice team usually communicated well
20%
The hospice team always communicated well
68%
The hospice team sometimes or never provided timely help
14%
The hospice team usually provided timely help
19%
The hospice team always provided timely help
67%
They did not receive the training they needed
13%
They somewhat received the training they needed
16%
They definitely received the training they needed
71%
Survey Results
The following survey results indicate how Hospice Del Norte Llc did on a variety of measures. HCI stands for: Hospice Care Index
Hospice and Palliative Care Treatment Preferences
The rate at which a hospice respects and follows the patient's wishes for care regarding treatment preferences
100.0
Beliefs & Values Addressed (if desired by the patient)
The rate at which a hospice addresses and respects the patient's beliefs and values if desired by the patient
99.2
Hospice and Palliative Care Pain Screening
The rate at which a hospice screens patients for pain
98.4
Hospice and Palliative Care Pain Assessment
The rate at which a hospice assesses and evaluates the patient's pain
100.0
Hospice and Palliative Care Dyspnea Screening
The rate at which a hospice screens patients for difficulties with breathing
100.0
Hospice and Palliative Care Dyspnea Treatment
The rate at which a hospice treats and manages the patient's breathing difficulties
100.0
Hospice and Palliative Care Composite Process Measure
The rate at which a hospice provides comprehensive care
97.7
Hospice Visits in the Last Days of Life
The rate at which hospice visits are provided in the last days of life
62.3
Hospice Care Index Overall Score
The rate at which the hospice care index overall score is observed
10.0
1 to 10 scale of how CMS scored this hospice (10 being highest)
CHC/GIP provided (% days)
0.0
CHC/GIP provided (% days)
49
Gaps in nursing visits (% elections)
72.2
Gaps in nursing visits (% elections)
76
Early live discharges (% live discharges)
The rate at which early live discharges are observed
11.5
Early live discharges (% live discharges)
Early live discharges (% live discharges)
83
Late live discharges (% live discharges)
The rate at which late live discharges are observed
23.1
% live discharges observed rate at facility
Late live discharges (% live discharges)
13
Burdensome transitions, Type 1 (% live discharges)
The rate at which burdensome transitions, Type 1, are observed
0.0
Burdensome transitions, Type 1 (% live discharges) observed rate at facility
Burdensome transitions, Type 1 (% live discharges)
20
Burdensome transitions, Type 2 (% live discharges)
The rate at which burdensome transitions, Type 2, are observed
0.0
Burdensome transitions, Type 2 (% live discharges) observed rate at facility
Burdensome transitions, Type 2 (% live discharges)
41
Per-beneficiary spending (U.S. dollars $)
The rate at which per-beneficiary spending is observed
11,562
Per-beneficiary spending (U.S. dollars $)
Per-beneficiary spending (U.S. dollars $)
24
Nurse care minutes per routine home care days (minutes)
The rate at which skilled nursing care minutes per routine home care days are observed
8.7
Skilled nursing care minutes per routine home care days
Nurse care minutes per routine home care days (minutes)
12
Skilled nursing minutes on weekends (% minutes)
The rate at which skilled nursing minutes on weekends are observed
10.3
Skilled nursing minutes on weekends (% minutes)
Skilled nursing minutes on weekends (% minutes)
73
Visits near death (% decedents)
The rate at which visits near death are observed
92.2
Visits near death (% decedents) observed rate at facility