in Richmond, Virginia is a For-Profit hospice care facility first certified to accept Medicare payments on December 15, 2021. Extensive health outcomes, ratings, and more are accessible on their profile below.
Patient Ratings Please rate how you felt your loved or yourself have been treated at Suncrest Hospice Richmond below to help others make a more informed decision. Thank you.
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Address:
Suncrest Hospice Richmond 7301 Forest Avenue Suite 110 Richmond, VA 23226 [Henrico county]
Phone Number:
(804) 905-6740
Ownership Type:
For-Profit
Medicare Certified on:
December 15, 2021
Caretaker Survey
The opinions below are from people who looked after the patient before they moved to hospice care. We use a scale from 0 to 100 to measure these opinions. If half of the people agree on something, the score would be 50%, and it works the same way for other percentages.
The hospice team did |not| provide the right amount of emotional and spiritual support
15%
The hospice team provided the right amount of emotional and spiritual support
85%
Caregivers rated the hospice agency a 6 or lower
6%
Caregivers rated the hospice agency a 7 or 8
23%
Caregivers rated the hospice agency a 9 or 10
71%
NO, they would probably not or definitely not recommend the hospice
9%
YES, they would probably recommend the hospice
8%
YES, they would definitely recommend the hospice
83%
The hospice team sometimes or never treated the patient with respect
1%
The hospice team usually treated the patient with respect
8%
The hospice team always treated the patient with respect
91%
The patient sometimes or never got the help they needed for pain and symptoms
9%
The patient usually got the help they needed for pain and symptoms
22%
The patient always got the help they needed for pain and symptoms
69%
The hospice team sometimes or never communicated well
5%
The hospice team usually communicated well
18%
The hospice team always communicated well
77%
The hospice team sometimes or never provided timely help
7%
The hospice team usually provided timely help
15%
The hospice team always provided timely help
78%
They did not receive the training they needed
17%
They somewhat received the training they needed
12%
They definitely received the training they needed
71%
Survey Results
The following survey results indicate how Suncrest Hospice Richmond did on a variety of measures. HCI stands for: Hospice Care Index
Hospice and Palliative Care Treatment Preferences
The rate at which a hospice respects and follows the patient's wishes for care regarding treatment preferences
100.0
Beliefs & Values Addressed (if desired by the patient)
The rate at which a hospice addresses and respects the patient's beliefs and values if desired by the patient
100.0
Hospice and Palliative Care Pain Screening
The rate at which a hospice screens patients for pain
100.0
Hospice and Palliative Care Pain Assessment
The rate at which a hospice assesses and evaluates the patient's pain
100.0
Hospice and Palliative Care Dyspnea Screening
The rate at which a hospice screens patients for difficulties with breathing
100.0
Hospice and Palliative Care Dyspnea Treatment
The rate at which a hospice treats and manages the patient's breathing difficulties
100.0
Patient Treated with an Opioid Who Are Given a Bowel Regimen
100.0
Hospice and Palliative Care Composite Process Measure
The rate at which a hospice provides comprehensive care
100.0
Hospice Visits in the Last Days of Life
The rate at which hospice visits are provided in the last days of life
65.1
Hospice Care Index Overall Score
The rate at which the hospice care index overall score is observed
7.0
1 to 10 scale of how CMS scored this hospice (10 being highest)
CHC/GIP provided (% days)
0.0
CHC/GIP provided (% days)
49
Gaps in nursing visits (% elections)
55.5
Gaps in nursing visits (% elections)
48
Early live discharges (% live discharges)
The rate at which early live discharges are observed
11.1
Early live discharges (% live discharges)
Early live discharges (% live discharges)
81
Late live discharges (% live discharges)
The rate at which late live discharges are observed
5.6
% live discharges observed rate at facility
Late live discharges (% live discharges)
3
Burdensome transitions, Type 1 (% live discharges)
The rate at which burdensome transitions, Type 1, are observed
22.2
Burdensome transitions, Type 1 (% live discharges) observed rate at facility
Burdensome transitions, Type 1 (% live discharges)
97
Burdensome transitions, Type 2 (% live discharges)
The rate at which burdensome transitions, Type 2, are observed
0.0
Burdensome transitions, Type 2 (% live discharges) observed rate at facility
Burdensome transitions, Type 2 (% live discharges)
41
Per-beneficiary spending (U.S. dollars $)
The rate at which per-beneficiary spending is observed
9,812
Per-beneficiary spending (U.S. dollars $)
Per-beneficiary spending (U.S. dollars $)
15
Nurse care minutes per routine home care days (minutes)
The rate at which skilled nursing care minutes per routine home care days are observed
12.8
Skilled nursing care minutes per routine home care days
Nurse care minutes per routine home care days (minutes)
56
Skilled nursing minutes on weekends (% minutes)
The rate at which skilled nursing minutes on weekends are observed
7.5
Skilled nursing minutes on weekends (% minutes)
Skilled nursing minutes on weekends (% minutes)
45
Visits near death (% decedents)
The rate at which visits near death are observed
75.8
Visits near death (% decedents) observed rate at facility