Hillcrest Hospice

in Council Bluffs, Iowa is a For-Profit hospice care facility first certified to accept Medicare payments on April 9, 2021. Extensive health outcomes, ratings, and more are accessible on their profile below.


Patient Ratings
Please rate how you felt your loved or yourself have been treated at Hillcrest Hospice below to help others make a more informed decision. Thank you.
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Address:

Hillcrest Hospice
1702 West Broadway, Suite 7
Council Bluffs, IA 51501 [Pottawattamie county]

Phone Number:

(712) 435-4910

Ownership Type:

For-Profit

Medicare Certified on:

April 9, 2021


Caretaker Survey

The opinions below are from people who looked after the patient before they moved to hospice care. We use a scale from 0 to 100 to measure these opinions. If half of the people agree on something, the score would be 50%, and it works the same way for other percentages.



The hospice team did |not| provide the right amount of emotional and spiritual support

7%


The hospice team provided the right amount of emotional and spiritual support

93%


Caregivers rated the hospice agency a 6 or lower

2%


Caregivers rated the hospice agency a 7 or 8

8%


Caregivers rated the hospice agency a 9 or 10

90%


NO, they would probably not or definitely not recommend the hospice

3%


YES, they would probably recommend the hospice

5%


YES, they would definitely recommend the hospice

92%


The hospice team sometimes or never treated the patient with respect

2%


The hospice team usually treated the patient with respect

3%


The hospice team always treated the patient with respect

95%


The patient sometimes or never got the help they needed for pain and symptoms

11%


The patient usually got the help they needed for pain and symptoms

8%


The patient always got the help they needed for pain and symptoms

81%


The hospice team sometimes or never communicated well

5%


The hospice team usually communicated well

8%


The hospice team always communicated well

87%


The hospice team sometimes or never provided timely help

3%


The hospice team usually provided timely help

11%


The hospice team always provided timely help

86%


They did not receive the training they needed

6%


They somewhat received the training they needed

14%


They definitely received the training they needed

80%



Survey Results


The following survey results indicate how Hillcrest Hospice did on a variety of measures.
HCI stands for: Hospice Care Index

Hospice and Palliative Care Treatment Preferences

The rate at which a hospice respects and follows the patient's wishes for care regarding treatment preferences

100.0


Beliefs & Values Addressed (if desired by the patient)

The rate at which a hospice addresses and respects the patient's beliefs and values if desired by the patient

100.0


Hospice and Palliative Care Pain Screening

The rate at which a hospice screens patients for pain

100.0


Hospice and Palliative Care Pain Assessment

The rate at which a hospice assesses and evaluates the patient's pain

100.0


Hospice and Palliative Care Dyspnea Screening

The rate at which a hospice screens patients for difficulties with breathing

100.0


Hospice and Palliative Care Dyspnea Treatment

The rate at which a hospice treats and manages the patient's breathing difficulties

100.0


Patient Treated with an Opioid Who Are Given a Bowel Regimen

100.0


Hospice and Palliative Care Composite Process Measure

The rate at which a hospice provides comprehensive care

100.0


Hospice Visits in the Last Days of Life

The rate at which hospice visits are provided in the last days of life

67.5


Hospice Care Index Overall Score

The rate at which the hospice care index overall score is observed

10.0

1 to 10 scale of how CMS scored this hospice (10 being highest)


CHC/GIP provided (% days)

0.8


CHC/GIP provided (% days)

85


Gaps in nursing visits (% elections)

34.9


Gaps in nursing visits (% elections)

21


Early live discharges (% live discharges)

The rate at which early live discharges are observed

0.0

Early live discharges (% live discharges)


Early live discharges (% live discharges)

18


Late live discharges (% live discharges)

The rate at which late live discharges are observed

26.3

% live discharges observed rate at facility


Late live discharges (% live discharges)

18


Burdensome transitions, Type 1 (% live discharges)

The rate at which burdensome transitions, Type 1, are observed

0.0

Burdensome transitions, Type 1 (% live discharges) observed rate at facility


Burdensome transitions, Type 1 (% live discharges)

20


Burdensome transitions, Type 2 (% live discharges)

The rate at which burdensome transitions, Type 2, are observed

5.3

Burdensome transitions, Type 2 (% live discharges) observed rate at facility


Burdensome transitions, Type 2 (% live discharges)

89


Per-beneficiary spending (U.S. dollars $)

The rate at which per-beneficiary spending is observed

9,349

Per-beneficiary spending (U.S. dollars $)


Per-beneficiary spending (U.S. dollars $)

12


Nurse care minutes per routine home care days (minutes)

The rate at which skilled nursing care minutes per routine home care days are observed

20.7

Skilled nursing care minutes per routine home care days


Nurse care minutes per routine home care days (minutes)

96


Skilled nursing minutes on weekends (% minutes)

The rate at which skilled nursing minutes on weekends are observed

11.3

Skilled nursing minutes on weekends (% minutes)


Skilled nursing minutes on weekends (% minutes)

79


Visits near death (% decedents)

The rate at which visits near death are observed

96.4

Visits near death (% decedents) observed rate at facility


Visits near death (% decedents)

76